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Knowledge management
Knowledge management has been considered as four separate activities:
• Capturing information. Companies need to ensure that they are not suddenly bereft of vital information when an important individual moves to another employer.
• Generating ideas. All employees should be encouraged to come up with new ideas, through ideas boxes or by being rewarded for ideas that make or save money for the company.
• Storing information. Data warehouses have to be structured so that the information in them can be accessed by everybody who needs it.
• Distributing information. Organizations must encourage the spread of information to others. The hoarding of information has historically been seen as a source of power.
• Capturing information. Companies need to ensure that they are not suddenly bereft of vital information when an important individual moves to another employer.
• Generating ideas. All employees should be encouraged to come up with new ideas, through ideas boxes or by being rewarded for ideas that make or save money for the company.
• Storing information. Data warehouses have to be structured so that the information in them can be accessed by everybody who needs it.
• Distributing information. Organizations must encourage the spread of information to others. The hoarding of information has historically been seen as a source of power.